Our Core Privacy Commitments
-
Your product photos are 100% private. We never use them for AI training, marketing, or any purpose other than generating your requested images.
-
Bank-level encryption. All uploaded images are encrypted with 256-bit SSL encryption in transit and at rest.
-
You control your data. Delete your images anytime with one click. They're permanently removed from our servers within 24 hours.
-
No third-party sharing. Your product photos are never shared with advertisers, partners, or anyone else.
At eFashionAI, your privacy and the security of your product photos are our top priorities. This Privacy Policy explains how we collect, use, protect, and handle your information when you use our AI fashion photography platform.
Information We Collect
Account Information
When you create an account, we collect:
- Name and email address
- Company name (optional)
- Payment information (processed securely through our payment partners)
Product Photos You Upload
This is the most important part:
- We store your uploaded product photos only to generate your requested AI images
- Your photos are never used to train our AI models
- Your photos are never shared with third parties
- Your photos are never used for marketing or promotional purposes
- You can delete your photos anytime from your account dashboard
Usage Data
We collect anonymous usage data to improve our service:
- Number of images generated
- Features used (virtual try-on, model generation, etc.)
- Browser type and device information
- IP address and general location (country/city level only)
How We Protect Your Product Photos
Encryption
- In transit: All uploads use 256-bit SSL/TLS encryption (same as banks)
- At rest: All stored images are encrypted on our servers
- Access control: Only you can access your uploaded photos. Our staff cannot view them.
Data Retention
- Generated images are stored in your account until you delete them
- Original uploaded photos are automatically deleted 30 days after upload (or immediately if you delete them)
- Deleted images are permanently removed from our servers within 24 hours
- We do not keep backups of deleted images
Server Security
- 24/7 security monitoring
- Regular security audits and penetration testing
- Automatic security updates
- Isolated storage for each customer's data
How We Use Your Information
We use your information only for the following purposes:
- Service delivery: To generate AI fashion images based on your uploads
- Account management: To manage your account, credits, and subscriptions
- Customer support: To respond to your questions and support requests
- Service improvement: To analyze anonymous usage patterns and improve our platform
- Billing: To process payments and send receipts
- Important updates: To notify you of service changes or security issues
What We DON'T Do With Your Data
- ❌ We do NOT use your product photos to train AI models
- ❌ We do NOT sell your data to third parties
- ❌ We do NOT share your photos with advertisers
- ❌ We do NOT use your images for marketing without explicit permission
- ❌ We do NOT display ads on our platform
Third-Party Services
We use the following trusted third-party services:
- Payment processing: Stripe and PayPal (they never see your product photos)
- Analytics: Google Analytics (anonymous usage data only, no product photos)
- Email delivery: For account notifications and support (no product photos)
- Cloud hosting: Secure cloud servers with enterprise-grade encryption
Important: None of these services have access to your uploaded product photos.
Cookies
We use cookies to:
- Keep you logged in to your account
- Remember your preferences
- Analyze anonymous usage patterns
You can disable cookies in your browser settings, but this may affect some features.
Your Rights (GDPR & CCPA Compliance)
You have the following rights regarding your data:
- Access: Request a copy of all data we have about you
- Correction: Update any incorrect information
- Deletion: Request complete deletion of your account and all data
- Portability: Export your data in a standard format
- Objection: Object to certain data processing activities
- Restriction: Request we limit how we use your data
To exercise any of these rights, email us at privacy@efashionai.com. We'll respond within 30 days.
Data Breach Notification
In the unlikely event of a data breach affecting your personal information or product photos, we will:
- Notify you via email within 72 hours
- Explain what data was affected
- Detail the steps we're taking to resolve the issue
- Provide recommendations to protect your account
Children's Privacy
eFashionAI is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately at privacy@efashionai.com.
International Data Transfers
Your data may be processed in countries outside your own. We ensure all international transfers comply with GDPR and other data protection regulations through:
- Standard contractual clauses
- Adequate data protection certifications
- Encryption during transfer
Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will:
- Notify you via email
- Display a prominent notice on our website
- Give you 30 days to review changes before they take effect
Continued use of eFashionAI after changes take effect constitutes acceptance of the new policy.
Contact Us
For any privacy-related questions or concerns, contact us at:
Summary: Your product photos are private, encrypted, and never used for anything except generating your requested images. You own your data and can delete it anytime. We're GDPR and CCPA compliant. Questions? Email privacy@efashionai.com